Xbox blocks unauthorized accessories with error 0x82d60002

If you don't have an official controller for your Xbox console, it'll soon stop working as Microsoft enforces new hardware policy.

Xbox Elite 2 Core
Xbox Elite 2 Core (Source: Microsoft)
  • Microsoft is blocking unauthorized controllers and other accessories from being used on Xbox consoles.
  • The update triggers the error 0x82d60002 on devices with unofficial accessories.
  • If the system triggers the error, you’ll have two weeks to connect the official hardware.

Xbox Series X, S, and One now prevent “unauthorized” controllers and other accessories from being used in consoles. In a new report, Windows Central explains that the days of using unofficial hardware in the consoles are over, as users (via Resetera) have been noticing that some third-party Xbox controllers are triggering a new “a connected accessory is not authorized” warning with the error 0x82d60002.

Alongside the error code, the Xbox support page explains that you can still use the controller, but it’ll then be completely blocked after two weeks of use, in which case you will receive the error 0x82d60003.

The only way to resolve the errors 0x82d60002 and 0x82d60003 will be to purchase one of the official or one available accessories from the official partner program. Authorized accessories are typically available from the Microsoft store.

Although Microsoft isn’t sharing any official statement on the new policy, it’s apparent that the company wants manufacturers to go through the approval process to become part of the “Designed for Xbox” hardware partner program, as sources familiar with the matter have also said that Microsoft plans to expand the approval process for third-party wireless Xbox controllers.

Also, it could be the case where the company wants to have more control and prevent cheat devices from getting unfair advantages while playing on the Xbox network. Game developer companies have been trying to block hardware spoofing devices for a long time.

One of the companies affected by the new policy change is Brook Gaming, which makes adapters to use PlayStation controllers on Xbox. On X (formerly Twitter), the company said that the new policy would disrupt the functionality of many of its products. Brook Gaming also says that it is working on a solution, but unless the product is approved by the Microsoft partner’s program, any workaround is likely to get blocked again.

About the author

Mauro Huculak is a Windows expert and the Editor-in-Chief who started Pureinfotech in 2010 as an independent online publication. He is also been a Windows Central contributor for nearly a decade. Mauro has over 12 years of experience writing comprehensive guides and creating professional videos about Windows, software, and related technologies, including Android and Linux. Before becoming a technology writer, he was an IT administrator for seven years. In total, Mauro has over 20 years of combined experience in technology. Throughout his career, he achieved different professional certifications from Microsoft (MSCA), Cisco (CCNP), VMware (VCP), and CompTIA (A+ and Network+), and he has been recognized as a Microsoft MVP for many years. You can follow him on X (Twitter), YouTube, LinkedIn and