Surface Book 2 update fixes disappearing GPU and CPU throttling issues

Microsoft finally fixes disappearing dGPU and processor throttling problems on Surface Book 2. If you own the device, you should update now.

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@Pureinfotech
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Surface Book 2 on table with background
Surface Book 2 on table with background

Microsoft is now rolling out a new firmware update for its Surface Book 2 laptop to addresses several important issues.

The October 2019 firmware update, according to the company, finally resolves the issue where dedicated graphics adapter would disappear unexpectedly from Device Manager. In addition, the new update also fixes the problem where the processor will throttle down significantly.

Here’s the list of changes available with the Surface Book 2 firmware update for October 2019:

  • Surface Base 2 Firmware Update – Firmware: 1.75.139.0 improves battery stability.
  • Surface System Aggregator – Firmware: 182.1004.139.0 resolves an issue where the CPU will throttle down to .4GHz and improves battery stability.
  • Surface UEFI – Firmware: 389.2837.768.0 resolves an issue where the display adapter disappears from Device Manager.

The update is available for devices running Windows 10 version 1803 and later, including version 1903.

The update should download and install automatically, but if you have not received it on your Surface, then you can go to Settings > Update & Security > Windows Update and try to force the download manually.

About the author
Avatar for Mauro Huculak

Mauro Huculak is a Windows expert and the Editor-in-Chief who started Pureinfotech in 2010 as an independent online publication. He is also been a Windows Central contributor for nearly a decade. Mauro has over 12 years of experience writing comprehensive guides and creating professional videos about Windows, software, and related technologies, including Android and Linux. Before becoming a technology writer, he was an IT administrator for seven years. In total, Mauro has over 20 years of combined experience in technology. Throughout his career, he achieved different professional certifications from Microsoft (MSCA), Cisco (CCNP), VMware (VCP), and CompTIA (A+ and Network+), and he has been recognized as a Microsoft MVP for many years. You can follow him on X (Twitter), YouTube, LinkedIn and About.me.