Although Microsoft originally began the rollout of the Windows 10 version 2004 on May 27, 2020, due to a number of problems with the feature update, the company implemented a temporary compatibility block on devices that could encounter these known issues.
One of these issues was errors or unexpected restarts for some computers using Always On, Always Connected network adapter, which also happens to be a feature on Surface Laptop 3 and Surface Pro 7.
However, Microsoft has made available update KB4557957, as part of the June 9 Patch Tuesday rollout, for the May 2020 Update that bumps the version number to build 19041.329 and mitigates (via ZDNet) the Always On, Always Connected problem, which means that affected Surface devices should soon start receiving the new version through Windows Update.
In theory, you should now be able to upgrade manually using the Media Creation Tool or Update Assistant and then download the latest cumulative update to resolve the issue. However, the fix seems to be in the testing phase as the company is still blocking the Windows 10 version 2004, but it’s expected to be removed in the coming weeks.
Mauro Huculak is a Windows expert and the Editor-in-Chief who started Pureinfotech in 2010 as an independent online publication. He is also been a Windows Central contributor for nearly a decade. Mauro has over 12 years of experience writing comprehensive guides and creating professional videos about Windows, software, and related technologies, including Android and Linux. Before becoming a technology writer, he was an IT administrator for seven years. In total, Mauro has over 20 years of combined experience in technology. Throughout his career, he achieved different professional certifications from Microsoft (MSCA), Cisco (CCNP), VMware (VCP), and CompTIA (A+ and Network+), and he has been recognized as a Microsoft MVP for many years. You can follow him on X (Twitter), YouTube, LinkedIn and About.me.